How to set up Omnichannel for Customer Service?
Share this knowledgeTo set up an omnichannel for customer service, navigate to the power platform admin center. Choose the environment. In the left pane, expand Resources and select Dynamics 365 apps. On the Dynamics 365 apps page, select the ellipsis for More application actions next to Omnichannel for Customer Service, then select Manage. Select OK. […]
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