How to Configure Voice channel in Omnichannel
To configure the voice channel, a phone no. is required. These are the steps to configure. However, in the Omnichannel
How to set up Omnichannel for Customer Service?
To set up an omnichannel for customer service, navigate to the power platform admin center. Choose the environment. In the
How to create an access team template in Dynamics CRM?
Access Team is used to share records. There was a scenario for a POC where the system has 2 Business
Create Sales Quotations from sales orders using Power automate
How to create a sales quotations using power automate? Scenario – There was a scenario where a customer wanted to
How to use PowerApps pen input control?
In this post we will see the use case of the PowerApps Pen input control. Power Apps example These are
How to create and modify Dynamics CRM App using App designer
This article will guide you on the basics of how to create and modify a Dynamics CRM model-driven app. Create
Training
I am here to help you with all your Dynamics 365 CRM and Power platform related queries and provide training.
Advice
I frequently provide my expertise to Microsoft partners and other companies who rely on Dynamics 365. It involves reviewing the requirements, offering advice on best practices, or providing pre-sales support.
Consultancy
Additional support required? I am your go-to resource! I can offer a wide range of consultancy services related to Dynamics 365 and the Power Platform.